Strategy Ateliers

Lisbon • April 22+23, 2027

For those who want to connect design to drive business outcomes beyond the design team.

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Agentic Ateliers

Berlin • May 13+14, 2027

For those who want to connect design to drive business outcomes beyond the design team.

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Leadership Ateliers

Amsterdam • May 20+21, 2027

For those who want to connect design to drive business outcomes beyond the design team.

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Sponsor

Facilitator2026Berlin

Rachel McConnell

Rachel McConnell

Sr. Design Manager

Miro

Rachel McConnell is a design leader with experience working for BT, Deliveroo, Clearleft, Unilever and Flo Health. She's currently leading content design at Miro. Over her varied career she's had many different roles – from strategy to design and ops – a true T shaped leader who understands how different disciplines operate and what their needs are.

She's the author of Why you need a content team and how to build one and Leading content design, and the founder of Tempo – a community and conference for content design leaders.

Rachel's Ateliers Sessions

Berlin, 2026

Creating Operational Clarity

As design leaders step into roles with greater scope and responsibility, the challenge often shifts from doing great design to creating the conditions for great design to happen. This workshop is designed for new and emerging design leaders who want to scale their impact by bringing structure, clarity, and intention to how their teams operate.

The session positions design operations as a core leadership capability, not a support function or an afterthought. Participants will explore how ops can be used to diagnose organisational barriers that limit effectiveness, such as unclear decision making, misaligned priorities, missing rituals, or gaps in capability. Rather than adding more process, the workshop focuses on understanding what truly enables teams to do good work and how leaders can remove friction in practical, sustainable ways.

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